Privacy Policy

Privacy and Personal Data Protection Policy


This Privacy Policy establishes Made in Flavours commitment to its Customers regarding the protection of personal data, aiming to reinforce and consolidate their relationship of trust and proximity. Through this Privacy Policy, Made in Flavours informs its Customers about the processing of their data, as well as the rights that they recognize as holders of personal data. Made in Flavours acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation in all data processing activities. personal responsibilities that are your responsibility.

1.1 Objectives

The Privacy Policy, as a communication tool, has as its main objectives:

– Strengthen and consolidate Made in Flavours relationship of trust and proximity with its Customers;

– Demonstrate transparency in the processing of personal data made by Made in Flavours;

– Inform Customers of their rights as holders of personal data and how they may exercise them;

– Inform Customers how they can request the exercise of their rights, or clarify how their personal data are processed;

1.2 Scope of Application

The Privacy Policy applies exclusively to the processing of personal data made by Made in Flavours, in the context of the intended purposes. For the purposes of this Privacy Policy, any information relating to an identified or identifiable natural person is considered personal data. It is identifiable the Customer that can be identified directly or indirectly, namely through an identification number or through specific characteristics of their physical, physiological, genetic, cultural or social identity.


2.1 Our commitment

Protecting your personal data is a priority for Made in Flavours.

We are committed to only processing your personal data that is strictly necessary to provide you with the best services, ensuring transparency in the information and application of best practices in the field of security and protection of personal data.

Whenever your personal data are processed by contractors, Made in Flavours will require these entities to provide the same level of privacy and security assurance as regards the protection of personal data.

We want to earn your trust and feel that your personal data is safe with us, as we will always be committed to protecting your privacy by taking our responsibilities regarding the protection of your personal data with great seriousness and commitment.

Whenever you have any questions about the processing of your personal data, we will be available to assist you through the contact form available on our website or through other means of contact us.


2.2 Purposes of processing of personal data

Made in Flavours is committed to treating personal data solely for the following purposes:

i.Order processing;

ii.Communication with customers and clarification of doubts;

iii. Processing of information requests;

iv. Complaint processing;

v. Statistical analysis activities;

vi. Verify, maintain and develop systems and statistical analysis;

vii. Direct marketing communications (if you have consented to the processing of your personal data for this purpose);

viii. Prevention and Fraud fight;

ix. Request feedback on purchased products or services;

x. Conducting satisfaction surveys.

Made in Flavours guarantees the confidentiality of all data provided by its customers. Notwithstanding Made in Flavours collects and process’s data securely and prevent its loss or manipulation using the most advanced techniques, nonetheless, we inform you that open network collection allows the circulation of personal data without conditions risk of being seen and used by unauthorized third parties.

If you do not agree to the above conditions, Made in Flavours may not contract with you through its website.


2.3 Conservation Time

The length of time for which data is stored and retained varies according to the purpose for which the information is processed and in accordance with any applicable legal obligations and requirements, and which require the data to be retained for a minimum period of time.

Thus, and where there is no specific legal obligation, the data will be stored and retained only for the minimum period necessary for the purposes that led to its collection or further processing, after which it will be deleted.

Please note that at any time you may request the deletion of all your personal data from our databases. This request must be sent through the form available in the Contact Us area of our website, or through other means of contact that we provide.

2.4 Reporting data to other entities

As a rule, Made in Flavours does not share users personal data with third parties with whom it has not entered into a contractual relationship that provides for the confidential treatment of this data in accordance with Made in Flavours privacy statement.

Made in Flavours may disclose your personal data to third parties as long as it has unambiguously obtained the consent of the data subjects or when:

i. The transmission is made in compliance with a legal obligation, a decision of the Data Protection Commission or a court order, or

ii. Communication is to be carried out to protect the Data Holders’ vital interests or any other legitimate purpose provided by law.

Made In Flavors takes appropriate steps to ensure that entities that have access to data are reputable and offer the highest guarantees at this level, which will be duly enshrined in a contract to be signed between Made In Flavors. and the third entity(s).

Thus, any subcontractor by Made In Flavours process the personal data collected and processed in the name and on behalf of Made in Flavours will be obliged to adopt technical measures and necessary organizational in order to protect personal data against destruction, accidental or unlawful , accidental loss, alteration, diffusion or unauthorized access and against any other form of unlawful treatment.

In either case, Made in Flavours remains responsible for the personal data collected.

2.5 Exercise of rights

As a rule, the data subject has the following data protection rights: right of access, right of rectification, right of deletion, right of limitation, right of portability, right of opposition and right not to be subject to automated decisions. In cases where you have consented to the processing of your personal data, you may withdraw it at any time. To exercise any of these rights, you must do so by:

– E-mail: [email protected]

– Form available in the Contact area of our website, indicating the subject “Personal Data”


2.6 Cookies

Made in Flavours uses cookies on its website to improve the performance and browsing experience of our users, while increasing response speed and efficiency, and eliminating the need to repeatedly enter the same information. Setting cookies not only helps the website to recognize your device the next time you visit us, but it will also be essential for their operation. The cookies used by Made in Flavours on their website do not collect personal information that allows us to identify you, but only to keep generic information, namely, the form and / or place of access of the user and the way you use the websites. Cookies only retain information related to your preferences.

Session cookies: These are temporary cookies that remain in the browser cookie file until the browser leaves the web page, so there is no record on the user’s hard drive. The information collected by these cookies serves to analyse website traffic patterns. Ultimately, this allows us to improve content and improve site usability.

Analysis cookies: These are those that are treated well by us or by third parties, which allow us to quantify the number of users and to perform the measurement and statistical analysis of how users use the service offered. We have examined your navigation of our site in order to improve the provision of products or services we offer you.

Advertising cookies: Those that are well treated by us or by third parties, allow us to more effectively manage the offer of advertising spaces that exist on the site, being able to analyse your browsing habits and show you advertising related to your profile navigation.


2.7 Safety Measures

Made in Flavours declares that it has implemented and will continue to implement the technical and organizational security measures necessary to ensure the security of personal data provided to it in order to prevent its alteration, loss, processing and / or unauthorized access, given the current state of technology, the nature of the stored data and the risks to which they are exposed.

Made in Flavours guarantees the confidentiality of all data provided by its customers either at registration or in the process of purchasing / ordering products or services. The collection and processing of data is performed safely and prevents its loss or manipulation. All data will be inserted into a Secure Server that encrypts / encodes it (turns it into a code). You will be able to verify that your browser is secure if the lock symbol appears or if the address starts with https instead of http.

Personal data are treated with the level of protection legally required to ensure their security and to prevent their alteration, loss, processing or unauthorized access, taking into account the state of the technology, being the user aware and accepting that the measures of Internet security are not impregnable.

Made in Flavours, when accessing any personal data, undertakes to:

– store them by means of legally enforceable security measures of a technical and organizational nature to ensure their safety, thereby preventing unauthorized alteration, loss, treatment or access, in accordance with the state of the art at all times, the nature of the data and the possible risks to which they are exposed;

– Use data exclusively for previously defined purposes;

– Make sure that the data are processed only by its employees whose intervention is necessary for the provision of the service and are bound by the obligation of confidentiality and confidentiality. In the event that the information may be disclosed to third parties, they should be required to maintain appropriate confidentiality in accordance with the provisions of this document.

2.8 Updates to this Privacy Policy

This Privacy Policy may be revised and updated, which will be disclosed through our website.

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